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What is Chorus?

Chorus is a conversation intelligence platform that helps sales teams capture and analyze customer interactions, providing insights to drive performance and decision-making.

How does Chorus work?

Chorus captures conversations from calls, meetings, and emails, then analyzes the data to provide actionable insights that help teams improve their sales processes and outcomes.

What are the benefits of using Chorus?

Using Chorus allows sales teams to enhance coaching, reduce ramp-up time for new hires, improve methodology adherence, and gain visibility into deal momentum, which can ultimately drive revenue.

What technology underpins Chorus?

Chorus is backed by advanced machine learning technology and holds 14 technology patents that enhance its capabilities in conversation analysis.

Can Chorus integrate with other tools?

Yes, Chorus can integrate with various tools and platforms, allowing organizations to unify their data and streamline their sales processes.

Is there a demo available for Chorus?

Yes, potential users can request a demo of Chorus to explore its features and understand how it can benefit their sales teams.

Q: How often does Chorus experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Chorus outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.